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Does the Data Protection Act allow me to join
Our data base is held under the rules of the Data Protection act. We hold data for the purposes of the prevention and detection of crime. We allow our customers to give and received that data for that purpose and no other. So yes is the answer as long as you inform your customers that should they try to defraud you then you will store their data with Early Warning. click here to return to the FAQ menu
How do I add a fraudster details into the CardAware Database ?
Once logged on click on the link in the left hand menu Add Fraudster Answer the resulting questions and fill in the details you have please make sure the details you enter are correct. Click once on the add button bottom left of the page and the details will appear in the database . click here to return to the FAQ menu
I have an order from a company how can I find out if the company is valid?
Once logged on click on the link in the left hand menu Company Check type in the companies details and press the search button. This will only search for LTD. companies and is only available from Monday to Saturday 7.00am to 12 Midnight UK Time .click here to return to the FAQ menu
How do I find out which bank issued a certain credit card?
Once logged on click on the link in the left hand menu Card Check follow the instructions on the resulting page and if your card is a valid one and the banks details are in our database you will be given the results. click here to return to the FAQ menu
Can I find out if the address I have on my order is a freight forwarding company or mailbox address?
Yes you can. our intergrated freight database is searched automatically once you enter a post code you would like to check into our search system. The details will then be shown to you . click here to return to the FAQ menu
How can I inform you of an email scam I have received?
On the home page click on a link called Latest internet scams. Then click on the link top right "If you have uncovered a scam", copy and paste your scam email into the email box and press send. We will post your scam as soon as possible. click here to return to the FAQ menu
Who do I contact for help and advice?
There are 3 ways of contacting us 1. Click on the contact us link on the home page and fill in your details with your questions and we will be only too pleased to help. 2. You can write to us at Early Warning (UK) Ltd. PO BOX 218 BOGNOR REGIS PO228XA 3. Or contacting us by telephone on 08708744999 office hours are 9 am to 5pm Mon to Fri. A answerphone service is available out of office hours. We do not allow personal visits. click here to return to the FAQ menu
Are my membership details passed on to any other third party?
Yes as part of the terms and conditions you agreed to we reserve the right to pass your contact details on to the police in the interests of the prevention and detection of crime. We will also pass on your details to a card issuer should they wish to investigate a fraud which you have posted in to the CardAware Database. click here to return to the FAQ menu
Can I download the whole of the CardAware Database to my computer?
No sorry this can not be allowed under the rules of the data Protection Act. We do have a API to give you remote searching. We also have a small programme call Checker which is available for our downloads section of the website. click here to return to the FAQ menu
How can I change my contact details?
Once logged in, under the My Account section within the left hand menu you will find links to help you change your contact details and your password. Please make sure if you change your user name or password that you remember them. click here to return to the FAQ menu
Can I check the details I have against the CardAware Database remotely?
Yes there is a piece of software available to all members called the "Early Warning Checker " This is available to be downloaded by clicking here This application can be installed on any windows based computer and will remotely access the EW database click here to return to the FAQ menu
Where does this information come from
As a customer of the EarlyWarning you have the right to post information into the CardAware database as do all other customers. This information is collated and then can be viewed by all. click here to return to the FAQ menu
What information is held in the CardAware Database
We Hold Name,Email address IP address Delivery addresses , post codes, credit card numbers and telephone numbers click here to return to the FAQ menu
How can I check the details I have against the CardAware Database?
At the top of the fraudsters list you will see there are boxes marked Name: Email: IP/ISP: P/ Code in each box you can type in the details you have and press the search button on the top right hand side of the page. The results of your search will then be displayed. click here to return to the FAQ menu
How do I cancel my Account?
(we hope you will never need to ) On the Early warning Home page click on the link that says contact us. Fill in your details and that your enquiry is General /Application Enquiry. Type in to the details box your user name and password and the following words Please delete my membership. Your membership of the early warning scheme will then be canceled. Please remeber that you will still have to pay us for the remainder of your 12 mths agreement. click here to return to the FAQ menu
How do I turn off the CardAware Alert emails?
Log on to the members area in the normal way and click on the link Account Admin find on the account admin page the section that says Email Updates there you will find a box that says yes. Click on the small arrow at the right hand side of the yes box and a menu will appear. Choose No by clicking on the words no and no will appear in the box. Click on the button that says update details. Your emails are switched off. If you wish to switch the emails back on at any time follow the above instructions but change the no to a Yes. click here to return to the FAQ menu
What is a IP Address?
An I P address is a set of numbers given to every member of the public who logs on to the internet. This set of numbers identifies each internet user and can be tracked by their service provider. This number can be found in email headers click here to return to the FAQ menu
What is a code 10?
A Code 10 is where a credit card merchant contacts their credit card company and asks for the details they have been given by a customer to be checked against the credit card holders. Please note not all merchants have this facility. click here to return to the FAQ menu
What Information does Early Warning (UK) Ltd. hold about me?
The CardAware database only contains entries of known credit card fraudsters (for the purposes of the prevention and detection of crime), given to us by our customers. If you have not committed a fraud with our member companies then we do not hold any information about you. If you would like us to check our data base to see if we do hold information about you please send the following details A current utility bill (i.e. gas bill ,telephone bill), your name and address along with a chq for £10.00 made payable to Early Warning (UK) Ltd. to Early Warning (UK) Ltd. PO BOX 218 BOGNOR REGIS PO228XA. We will be more than happy to respond to your request within 21 days. click here to return to the FAQ menu
Who operates the Early Warning scheme?
This website is operated by Early Warning (UK) Ltd. PO BOX 218 BOGNOR REGIS PO228XA Company Reg. 4589855 click here to return to the FAQ menu
How does the scheme work
The scheme is similar to the ring round scheme that shops have for shoplifters. After approval, a customer is allowed access to our fraud data base which is held on line on a internet server (server side). This allows them to search our records for email address, ip address, delivery post code and name. It also allows each customer to post details of a attempted fraudulent transactions, where they have declined an order. Before customers post any information, they give an undertaking that they have carried out a code 10 on the details they have been given by their customer and they have been informed that these do not match the card holder’s. Once a customer posts a fraud, all other customers within the scheme are automatically sent an email called an CardAware Alert. This email is to alert the members that this new information has been entered onto our data base and to be aware that should they get an order of a similar nature, they too should take extra care in checking its validity. click here to return to the FAQ menu
What Is the Early Warning Scheme?
The Early Warning Scheme is an online database where companies large and small can exchange information about fraudulent transactions they have encountered whilst trading on the world wide web
Apply online to join now!
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